Returns and Exchanges

We accept returns and exchanges for items purchased directly from www.roomy.store within 7 days of receiving your order, provided that:

  • The item is unused

  • The item is undamaged

  • All original tags are intact

To initiate a return or exchange, please email us at hello@roomy.store and include your order number or proof of purchase.

 

Refunds for Defective or Incorrect Items

If you receive a product with a defect or an incorrect item, please notify us within 7 days of receiving your package.

Kindly email hello@roomy.store with:

  • Your order number

  • Photos of the item received

  • A brief description of the concern

Our team will review your request and assist you accordingly.