Returns and Exchanges
We accept returns and exchanges for items purchased directly from www.roomy.store within 7 days of receiving your order, provided that:
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The item is unused
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The item is undamaged
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All original tags are intact
To initiate a return or exchange, please email us at hello@roomy.store and include your order number or proof of purchase.
Refunds for Defective or Incorrect Items
If you receive a product with a defect or an incorrect item, please notify us within 7 days of receiving your package.
Kindly email hello@roomy.store with:
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Your order number
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Photos of the item received
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A brief description of the concern
Our team will review your request and assist you accordingly.